Shipping (DHL Express)

• Vital Kimonos provides free shipping for orders totaling over $150 USD.

• Please note that for certain countries where the initial shipping costs are exceptionally high, an additional shipping fee of $20 will be required.


Customs Duties and Taxes

• Kindly be aware that any customs duties or taxes are not included in the free shipping offer and will be the customer’s responsibility

Returns & Exchanges

• Returns are subject to VITAL’s approval and a 10% restocking fee.

• Items must be unwashed, unworn, with original tags and packaging, and returned within 15 days of delivery.

• Returns will not be accepted if the item shows signs of wear, stains, odors, or damage.

• Custom-made items are non-returnable.

• Customers are responsible for any fees incurred from refused or undeliverable packages.

• Returns or exchanges are not accepted for purchases made through third parties or resellers.